My Role: Design Thinking Workshop Facilitation, Social Media Engagement Campaign, Web Design
- Creative Design Thinking Work Shop Facilitation -
- Social Media Engagement -
- Web Design -
Openideo New Website Walkthrough
Operation Efficiency Consultancy
Project description Our team was brought in to help Impact Hub take advantage of their success by implementing operational protocol to boost efficiency and enable them to scale. Engaging in the hub community through strategic conversations, individual interviews and observation highlighted areas of redundancy and opportunities to improve. Our recommendations focused on streamlining communications and practices to create alignment and efficiency. Using strategic models and diagrams we helped the Impact Hub team understand the experiences of their co-working communities. Together we developed repeatable frameworks to enhance the current experience in a manner that was consistent with their values and mission. Specifically bringing clarity and consistency into the communications around service offerings.
A Video Conversation App for Brand Customer Engagement
PODIUUM is a platform where brands can draw customers to their websites from social media platforms and engage them in a conversation. Podiuum does this through a video messaging application that pulls customers in to interact on brand platforms from their social media accounts enabling the customer to respond easily using video..
My Role: UI Strategist on small team for the Podiuum app. Responsible for wireframes, prototypes, social media presence and player development. Worked closely with developers to create comprehensive UX. Created promotional videos & marketing material.
What is Podiuum?
Video made using - Adobe After Effects, Video Scribe, Adobe Illustrator, Adobe Photoshop
Representation and Access For Fair Immigration In the face of the immigration crisis and the rocket docket problem facing the California court system our team came together to develop a solution. RAFFI addresses the needs of two very different groups of people in the United States: immigrants who are detained without being provided legal counsel, and qualified lawyers who are weighed down with crippling debt and struggling in an unbalanced job market. It also provides a benefit to society by saving taxpayer money, keeping families together, and maintaining stability for immigrant employees and employers.
Ethnography - Conducting user research while developing Raffi we spent many days in the court room observing both all aspect of the process. This gave us unique insight into the experiences of the immigrants primarily children under 12, their guardians, the lawyers, the judges and translators.
Interviews - Interviewing the stake holders listed above allowed us to understand the struggles faced by each group.
Brainstorming and Journey Mapping - By comparing experiences in a visual way we found area of overlap that generated our insights that by combing solutions we could provide resolution to each demographic.
There are 34,000 immigrants put into detention every day - 400,000 a year. These immigrants in the ICE (Immigration and Customs Enforcement) detention system fall into a legal quagmire - since they are not in criminal custody, their civil violation does not afford them a court-appointed attorney. 74% of immigrants in detention do not have lawyers. The average stay is 8 months, but some have been detained for 5 years or more. Keep in mind this includes people are legally entitled to stay in the United States. We spend more on immigration enforcement, including detention, than on all other federal criminal law enforcement combined. One more financial issue to note though - law student loan debt in the US is currently 3.2 billion.
74% of immigrants in detention do not have lawyers. The average stay is 8 months, but some have been detained for 5 years or more. Keep in mind this includes people are legally entitled to stay in the United States. We spend more on immigration enforcement, including detention, than on all other federal criminal law enforcement combined. One more financial issue to note though - law student loan debt in the US is currently 3.2 billion.
Their is a current surplus of lawyer and new law grads in the US. To time more people passed the bar in 2009 (53,508) than available openings (26,239) for lawyers, according to the National Center for Education Statistics.
Raffi - Loan forgiveness for lawyer working in the immigration defense. Provides the lawyers experience and moves them towards repaying student loans. Elevate the strain on the judiciary system caused by an overflow of immigration cases. Provides immigrants with access to representation.
Shipping Container Housing Units for Special Events in Wild Places
Product + Service Development
Base Beyond buildings are comprised of a combination of modular units. Our structures are built from 20’ or 40’ high cube shipping containers. This allows them to be easily transported. Manufactured from recycled containers in San Francisco, CA.
Our buildings are designed to function in any climate from arctic cold to bayou humidity. This allows the customer to have their same customized building delivered to them and providing a comfortable interior environment in the harshest of conditions.
Base Beyond buildings delivered to your location, and supplied with fresh linens and amenities upon delivery. Per your stipulation
I work with small businesses and internal teams creating pitches. These are a mix of projects from ecological impact reports, marketing plans and VC funding pitches. I work with clients in a variety of capacities including identifying opportunities, defining a narrative that resonated with their intended audience and presentations to bring their work to life.
Clients: Go Pro, Facebook, Google, Twitter, Everlane, G2 Insurance, Which Winery, The X Prize, Mckesson ect.
For more examples of presentations and animations contact me.
TURNING DISASTER INTO A POSITIVE
Service Development The company seeks out new solutions to the massively ineffective global aid market. Through customer research and in-person interviews, the team seeks to truly understand and empathize with what locals need in the days, weeks, and months following a natural disaster.
We delivered a repeatable, scalable model of economic stimulus through an incubator style training initiative. By developing a multi-tiered system starting with local engagement and open communication, we were able to create a strategic framework that would allow for improved quality of life and opportunity for those affected by disasters for years to come.
Project to educate campuses about the environmental and health impacts of plastic water bottles. A collaboration with Treasure8 we created a framework for eliminating water bottle usage and prototyped our process on several education campuses. Success of initial test included food service providers switching to boxed water and administrations incorporating IDEO design filling stations. This is conjunction with education campaigns and buy in from student body created a replicable approach for Treasure8 to implement a the large tech campuses in Silicon Valley. Next step Google!